TCG Edge is a multi-channel inventory sync and seller management platform for trading card game (TCG) stores and sellers, operated by Collector Edge (“we”, “us”, “our”). We are based in Victoria, Australia. TCG Edge is available at tcg-edge.com and integrates with collectorexchange.com.au.
We collect personal information that is reasonably necessary for operating the platform and providing inventory sync services. The categories of information we collect include:
| Category | Examples | Purpose |
|---|---|---|
| Identity | Name, email address, display name | Account creation, authentication, communication |
| Store credentials | Shopify Client ID & Secret, WooCommerce API keys, eBay seller username | Connecting to your sales channels for inventory sync |
| Store data | Product listings, inventory quantities, order data from connected stores | Syncing inventory across platforms, detecting sales, updating stock levels |
| Subscription | Stripe customer ID, subscription status, payment history | Managing your TCG Edge subscription and billing |
| Inventory | Vault items, quantities, buy prices, collection assignments | Operating the inventory management system (Vault) |
| Technical | IP address, browser type, session tokens (cookies) | Authentication, security, platform operation |
We do not collect sensitive information (as defined in the Privacy Act) such as racial or ethnic origin, political opinions, religious beliefs, health information, or sexual orientation.
We do not collect personal information by covert or deceptive means.
We do not use your personal information for direct marketing unless you have opted in. We do not sell, rent, or trade your personal information to third parties.
When you connect a sales channel (Shopify, WooCommerce, eBay), we store the API credentials required to access your store on your behalf:
These credentials are stored securely in our database and are used only to perform the sync operations you have authorised. You can revoke access at any time by disconnecting the platform from your Integration dashboard, which deletes the stored credentials immediately.
We never access your store data beyond what is necessary for inventory sync. We do not modify your store settings, payment configuration, or customer data.
We use the following third-party services to operate TCG Edge:
Your data is stored on Cloudflare’s global edge network. We implement appropriate technical and organisational measures to protect your personal information:
While we take all reasonable steps to protect your information, no method of transmission over the internet is 100% secure.
We do not use advertising or tracking cookies.
Under the Australian Privacy Principles, you have the right to:
To exercise any of these rights, contact us at [email protected].
We retain your personal information for as long as your TCG Edge subscription is active or as needed to provide our services. When you cancel your subscription:
You may request immediate deletion of all data at any time by contacting us.
TCG Edge is a business tool intended for use by adults operating TCG stores and businesses. We do not knowingly collect personal information from children under 16. If you believe a child has provided us with personal information, please contact us and we will delete it.
We may update this privacy policy from time to time. Changes will be posted on this page with an updated “last updated” date. Continued use of TCG Edge after changes constitutes acceptance of the updated policy.
For privacy enquiries or to exercise your rights:
If you are not satisfied with our response, you may lodge a complaint with the Office of the Australian Information Commissioner (OAIC).